Friday, May 17, 2019
Drexler’s Bar-B-Que
ENVIRONMENT OUTPUTS PROCESS INPUTS 3. Apply the systems model to embellish how Drexlers Bar-B-Que operates within its environment. Before applying the system model to Drexlers, first we will discuss a fine bit about the system theory itself. The organization itself is an element of a larger system, the environment. Within time, each organization takes, processes and returns resources to the environment. The decisive factor of organizational effectiveness is whether the organization survives in the environment.In simpler meaning, systems theory is when an organization takes resources (inputs) from the larger system (the environment), processes the resources and returns them in a changed form (output). Input Mrs. Scott talks to her customers, new and old, about what they are face for within the restaurant. Process Mrs. Scott gathers and analyzes the customers suggestions. Output Mrs. Scott implements her action plan and the environment (customers) receive the service they sugg ested. This process is basically a revolving system to improve customer service and business activity. Due to Mrs.Scotts actions, she has closed down(a) the restaurant and upgrade to a bigger building to accommodate her new and regular customers. Managers need to own two key ingredients authenticity and social intelligence Mrs. Scott possess both of these assets because she makes sure that Drexlers circuit board is the same with the same ingredients, she makes sure that the restaurant is original in its deliverance. She also knows that to be successful she ask her customers input to keep them coming back for more. There are 5 dimensions of social intelligence empathy, presence, situational radar, clarity and authenticity which Mrs. Scott all possesses.
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